Frequently Asked Questions

Below you’ll find answers to many of the most frequently asked questions about our services, including information about insurance, our cancellation policy, and getting started with therapy.

Do you accept insurance?

We do not currently accept insurance, however, we can provide you with a superbill that you can submit to your insurance company for possible reimbursement. Please note that submitting an insurance claim means we will need to give you a mental health diagnosis.

Do you offer reduced rates?

We do offer a limited number of reduced-rate spots. These appointments are available on a first-come, first-served basis. Please call for availability and/or additional questions. If fees are a concern for you, we may be able to point you in the direction of some lower-cost referrals.

What happens during the first appointment?

When you arrive at our office, help yourself to water or tea and make yourself comfortable in the waiting room. We will come out to get you at your appointment time.

In both individual and couples therapy, the first session is a time for us to start gathering information about who you are, what brought you to therapy, and where you want to go. We will ask you some questions and invite you to share anything you’d like for us to know. At the end of the session, we’ll check in about how the session felt, how we might work together, and if you’d like to schedule another session.

How often will we meet?

We typically recommend meeting weekly to start. This allows us to build momentum for the work and your healing journey. Consistency is important, especially in the beginning, as you’ll likely see more progress. How frequently you come and how long your sessions last are decisions we’ll make together after your first session, and revisit together as needed.

What should I expect from therapy?

Therapy is your time and space for healing and discovery. You can expect to be listened to deeply and met with compassion. Therapy typically works best when you come to each session prepared with something you’d like to focus on, and having followed through between sessions on what was previously discussed. Much of the change you’re seeking will be made based on what you do between sessions.

How will I know when I'm "done" with therapy?

As Cassie says, “I’m committed to putting myself out of a job. I want you to meet your goals and live the life you desire without therapy.” 

Some clients meet their goals in six sessions, while others continue therapy for years as part of ongoing “maintenance” of their wellbeing. Generally speaking, if you find that you’ve met the goals you initially set out, you may be finished with therapy for now. Ultimately, you decide when you’re done.

What is your cancellation policy?

We request that you cancel or reschedule your appointment within 48 hours of your appointment time. You will incur our full rate for missed sessions that are not canceled or rescheduled within 24 hours. 

Do you have weekend or evening availability?

We don’t offer evening or weekend sessions at this time.

Are there any issues or types of clients that you DON’T work with?

We currently don’t work with children or teenagers under the age of 18. 

We don’t provide treatment for those with psychotic disorders such as schizophrenia or schizoaffective disorders. 

Due to state licensing laws, we can only work with clients who physically reside in the state of Colorado at the time of the appointment.

What is sex therapy?

Sex therapy is a safe, affirming place to discover your sexuality and follow it to greater connection with yourself and others. It can help you unlearn misinformation about sex and pleasure, and support you in identifying your needs and desires. The purpose of sex therapy is to build awareness around what brings you pleasure and joy, so you can have a more embodied sexual experience. 

Find out more about sex therapy and our related specializations.

Do I need to be in a relationship to be in sex therapy?

No, you don't need to be in a relationship to engage in sex therapy. Building your connection with your sexuality does not require you to be partnered.

If I’m in a relationship, should my partner come to therapy, too?

It’s not required to have your partner or spouse join you in therapy. Depending on your situation, it can be more helpful to initially begin therapy without your partner. We may decide later on in our work that it would be helpful to invite your partner into some sessions to help you navigate relationships and sexual issues together.

Don’t all couples therapists provide sex therapy?

Not usually. Sex therapy is a highly specialized form of therapy that requires additional training and supervision. We are AASECT Certified Sex Therapists, as well as highly trained couples therapists, which allows us to cover relationship issues comprehensively.